Telehealth visits

A telehealth visit is a video conference with a credentialed pediatric provider. Based on certain qualifying conditions, your child may be eligible for a telehealth visit in place of an in-office visit.

Call your Healthy Kids Pediatric Group office to find out if your child's symptoms qualify and schedule an appointment.

Telehealth visits are available on select weekday evenings from 4 p.m. to 9 p.m.

Yes, we can treat many minor illnesses, injuries, and other health concerns virtually. We start by asking specific questions about your child’s medical history, then use the video connection as a tool to observe your child in real time. In many cases, this is enough to make a diagnosis and develop a care plan. Your telehealth provider also has full access to your child’s medical records and can prescribe medication(s). 

If an in-person visit is needed for any reason, we’ll help you schedule one to ensure that your child receives a complete evaluation.

It’s best to conduct telehealth visits in a private, quiet, and well-lit part of your home with a stable internet connection. Turn off any televisions and put pets in another room to minimize distractions. For safety and to ensure the best quality of care, never conduct a telehealth visit while in a moving vehicle.

You should prepare just like you would for an in-office visit, jotting down any questions or concerns ahead of time. We recommend logging in a few minutes early to resolve any technical issues. Your child (the patient) must be present for the visit. Please also have your child’s medication list and any other pertinent information close by. 

Yes, you’ll receive both a text message and an email confirming your child’s appointment details. These reminders help ensure you have everything you need in advance, including the date, time, and instructions for joining the telehealth visit.

Existing Healthy Kids patients do not have to pay any fees up front. Your insurance company will be billed first, then you are responsible for any portion the insurance company does not cover. For self-pay patients, a telehealth visit costs $59.